Your Questions, Answered
Bingo VIP Club is simple and FREE. We give you access
to the latest news, biggest competitions and the
best promotions that Online Bingo has to offer! we
do not EVER allow any third parties access to your
email address.
However there are a few other questions that arise
- and we've tried to answer them all below. If you
have a question we haven't answered please don't
hesitate to contact
me.
Erica Clarke
Membership Manager
erika@bingovipclub.com
Ok
- so how do I become a member?
Simple, all you need to do is sign up. Go to the top of the
page and enter your
email address in the box provided. Then all you have to do is sit back and wait
for your first Bingo VIP Club promotion to arrive - it will arrive in the next
few days.
Am I going to get flooded with emails?
No - we promise to send you no more than one promotional email per week.
Will I start getting emails from other companies?
Not because of us; Bingo VIP Club will
never pass on your details to third parties.
We source the promotions for our members and send them
using our own, secure, emailing service BingoFocus.
I can't read your emails
Certain users find they can't correctly view our
emails - this is usually because they are using
older email software; however to ensure everyone
has full access to every promotion we offer, you
can access the last four updates from the homepage of
this site.
I don't receive your emails
Some of our members use 'anti-spam' software that
either automatically hides or deletes email that
it thinks is junk mail. One way to get around
this is to add 'bvc@bingofocus.com' to your
list of approved senders (or remove this from your
banned list, if you've inadvertently added it). BingoFocus.com is a domain owned by BingoVIP which hosts our own, secure, emailing service.
I don't understand that - surely there's an easier
way?
Log onto the website
regularly - we ensure that all our latest mailers
are listed on the homepage
I see that I've won a prize. How do I claim?
All prizewinners are notified via email. We will contact you using the address you supplied when you signed up. The email we send you will contain details about how to claim your prize. All prizes are subject to the sponsor's terms and conditions.
I haven't received a winners confirmation email. What shall I do?
If your name appears on our winners page but you haven't received an email;
- First check that the email hasn't been mistakenly arrived in your spam or junk mail folder. Remember to add bingovipclub.com to your
list of approved senders.
- If you still haven't received confirmation of your win contact toni@bingovipclub.com.
If I decide I no longer wish to receive
the emails?
Easy; unsubscribe - you can do this here.
We'll miss you, and no doubt you'll miss our offers
but
we will respect your decision to remove yourself.
How do I send in my story or news for the
newsletter?
Gavin is our newsletter editor an he is constantly looking for interesting anecdotes or an insight into your bingo life. So why not email him?
And, if you are a Online Bingo site and have some
hot news - why not give it to us first? You need
to send it by the 25th of each month to get it
into the next month's newsletter.
How do I promote my offer with Bingo VIP
Club?
We are always looking for hot offers and
great new games to tell our members about. For
more information simply email sales@bingovipclub.com
Who owns Bingo VIP Club?
Bingo VIP Club is owned by Focus Online Management
Ltd, an independent UK company specialising in Online
Bingo. Focus Online Management Ltd are registered
under the UK Data Protection Act, member number PZ850848.
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